Getting Started With Us

As the world’s leading manufacturer of pediatric lower extremity orthoses, we’re whole-heartedly committed to serving patients using the best methods, techniques, and products available.  Thank you for sharing in our passion to help kids lead happier, healthier lives.  Now, let’s get started:

1. Learn about our unique system of bracing

At Cascade Dafo, education and support are top priorities.  We’re here to help you get the right brace and best fit of your patient every time, no matter what.  Some ways to learn more about our system:

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2. Open an account

As a central fabricator, we are able to directly bill your facility.  Establish an account by filling out a credit application.  Once we’ve received and verified your information, we’ll send you a packet of useful materials about our products, including our price list and suggested L-codes for insurance billing.  You may begin ordering immediately.  Don’t hesitate to contact our Business Development team at bizdev@dafo.com or 800.848.7332 for any questions about working with Cascade Dafo, Inc.

 

Therapists:
Looking for an orthotist to collaborate with?  Email customerservice@dafo.com or call 800.848.7332 to request contact information for orthotists in your area who are familiar with the Cascade Dafo bracing system.

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The Team Approach:
Optimal patient outcome  is often a result of collaboration between a variety of healthcare professionals – everyone working together a team to meet the goals and priorities of the patient and family.

 

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3. Assess your Patient and Plan a Bracing Solution

Planning and selecting an appropriate DAFO brace for your patient is critical to a positive outcome.  To help we’ve created The DAFO Guide to Brace Selection, grouping patients into seven different categories to ease brace selection.

Our Technical Support staff is happy to help answer any questions you may have about brace selection for a specific patient – they can be reached at technicalsupport@dafo.com or by calling 800.848.7332.

  • Measure – Fast Fit
    Casting is not required for Fast Fit products.  Instead, our casting footplates may be used for sizing Fast Fit products.  Our printable sizing jig may also be used to determine the proper size.

  • Cast – Custom DAFOs
    For custom DAFOs, creating a cast that accurately captures the shape and volume of your patient’s foot in its corrected alignment is the single most important step in the DAFO process.  Watch our casting video for casting instructions and techniques.

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4. Order

Each DAFO brace style and Fast Fit device has a unique order form that clearly depicts the brace and shows appropriate options.  Be sure to fill out your order form accurately and thoroughly.  Our Optimization Index can help you customize each brace to patient’s needs.

Digital Scans

In lieu of shipping a cast to us, practitioners can now scan and upload digital files to www.cascadescans.com, eliminating the inbound shipping time and cost.  Learn more about sending digital scans.

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5. Ship

  • Fast Fit
    Your order form may be emailed to customerservice@dafo.com or faxed to: ____.  The average turn-around-time (from when we receive your Fast Fit order to when it is shipped) is 24 hours.

  • Custom DAFOs
    Your cast and order form are shipped together directly to Cascade Dafo to begin the production process.  Most custom DAFOs are in and out of our lab in under four business days.  The shipping method – how the casts arrive to us and how we ship them out to you – affects when you receive the brace.  All completed braces are shipped via UPS 2-day service unless otherwise specified.

To check the status of an order, upgrade outbound shipping to overnight or rush an order, email customerservice@dafo.com or call 800.848.7332.

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6. Fit and Wear

Our goal is have each DAFO fit your patient right out of the box.  Some minor adjustments may be necessary to assure long term comfort.  For more information about fitting and adjustments. For tools and tips for patients and families, including information regarding habituation and care.

© 2012 Cascade Dafo, Inc.